Shipping Policy

Japanese Green Tea KIYOSEN

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Japanese Green Tea Kiyosen
Kiyosen Co., Ltd.
8 Nishide Iwayama
Ujitawara, Kyoto 610-0261
Japan

E-mail:
green.tea.kiyosen@gmail.com

Shipping Information

Our standard shipping methods is Express Mail Service (EMS). We ship our products to almost every country in the world via EMS. This is the most secure and fastest way to ship internationally at this time from Japan. It offers a suitable package tracking system. The products are insured without your special request.

For details, please refer to Japan Post website at http://www.post.japanpost.jp/int/ems/index_en.html

Delivery Time

Usually EMS takes approximately 3 to 5 working days from Kyoto, Japan.(After we have shipped your order.) Please note, however, the actual delivery time may be longer depending on many factors beyond our control. In the rare case that customs checks the shipment, the package will likely need additional days to reach its destination.It also tends to be slower around the holidays,especially congested at the end of the year around Christmas and New Years.During Japanese National Holidays there may be slight delays in processing orders as our shops will be closed. On those occasions, we will process and ship the orders the next working day.

Customs Duties

Customs duty and other taxes may be charged when a shipment reaches your country. If applicable, please pay those costs directly to the delivery agents or the customs office. Policies on those taxes vary in each country. Please contact the customs office at your country for more details.

Rates of Customs Duties on Tea Leaves

Only a few countries prohibit importing tea leaves

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